What we can learn from a bicycle
Brompton make amazing folding bikes that just work.
Their MD has taken the company from 24 staff to 240 staff.
He has turned Brompton into a global brand.
Here he shares his amazing story…
Thirsk Garden Centre supports local growers
At one time every Garden Centre consultant would be telling you that the answer lay in being more corporate, copying what the big players were doing and never, ever, should you handwrite signage. Today however we have ripped up the rule book and we celebrate the small producer, the artisan and the independent. So, we…
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First look at Hornsea Garden Centre
British Garden Centres have transformed what was already a large centre (Spring Garden Centre) near the East Yorkshire coastal town of Hornsea.
Plants on the way in, an offer wall, and some great displays.
Then of course the cafe extension in an Orangery.
And all a short drive from Waring Stewart Towers.
Chalk and talk…
We are loving the blackboard art which has transformed the cafe at Deepdale Garden Centre.
The cafe, which has been doubled in size recently now features pallet wood walls, fabulous chalkboards and a cake table, with the cakes displayed on cookery books.
100% non corporate
100% loved and quirky
Guaranteed to grow…
As all our client garden centre know, we are huge fans of plant guarantees, they give consumers confidence and in our experience do not result in any increase in returns.
So, we are loving Tong Garden Centres Lifetime Guarantee!
Madly, deeply, passionate about…
Houseplants!
We visited Blue Diamond’s Trentham Garden Centre recently and were, to be honest, totally, completely and utterly blown away by their houseplant department.
The images tell their own story, celebrating the plants, championing the role of the great Victorian Planthunters and offering customers an amazing shopping experience.
Scrabble anyone?
We are loving the new signage at Deepdale Garden Centre in deepest darkest Lincolnshire.
Evidence suggests that our customers are turning their back on corporates and prefer the quirkiness of independents, so lets be different and stand out from the crowds…
How often do you have a festival?
On a recent trip to Stratford Garden Centre we noticed the repeater signs on the road outside the centre promoting their rose festival.
Plant festivals, be they Primula festivals in March, or rose festivals in June are a great way of engaging staff, and of course delighting customers.
It’s all about the plants…
We are loving the plant displays at Straford Garden Centre.
Plants on the way into the centre, a fragrant rose arch leading to the plantaria and then some of the best plant displays we have seen this season…
This is what great customer care looks like!
In the northern market town of Beverley, Wilko are moving from the centre of town to a new out of town retail park. This post has just appeared in the Beverley Facebook Group, showing how quickly great customer service is shared to local people, and of course, how quickly bad customer service is shared as…
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