Three brilliant ways to boost sales with POS.

We are often amazed that more retailers do not use POS (Point Of Sale) to its full advantage. We are loving the way that outdoor retailer Cotswold Outdoor were using POS in their Reading branch today. Book of the month, perfect for her, and perfect gift POS all backed up with plenty of product for…

Thirsk Garden Centre supports local growers

At one time every Garden Centre consultant would be telling you that the answer lay in being more corporate, copying what the big players were doing and never, ever, should you handwrite signage. Today however we have ripped up the rule book and we celebrate the small producer, the artisan and the independent. So, we…

Madly, deeply, passionate about…

Houseplants!

We visited Blue Diamond’s Trentham Garden Centre recently and were, to be honest, totally, completely and utterly blown away by their houseplant department.

The images tell their own story, celebrating the plants, championing the role of the great Victorian Planthunters and offering customers an amazing shopping experience.

This is what great customer care looks like!

In the northern market town of Beverley, Wilko are moving from the centre of town to a new out of town retail park. This post has just appeared in the Beverley Facebook Group, showing how quickly great customer service is shared to local people, and of course, how quickly bad customer service is shared as…

Childrens’ treats with an adult twist – the latest coffee shop trend!

We were delighted to have been invited to host the second day of the HTA Catering Conference. During the day we were looking at coffee shop trends. Children’s treats with an adult twist were an unexpected trend, but if one looks at the rise of gourmet “fish finger sandwiches” then the trend makes sense. Boozy…

We are loving this great marketing idea

If word of mouth is the best form of advertising. If the way to continue to boost Cafe sales is to innovate. If connecting with our customers is what it is all about… Then what do you think of McDonalds latest idea… Until the 14th Feb customers, chosen at random can pay with love! Just…