This is what great customer care looks like!

In the northern market town of Beverley, Wilko are moving from the centre of town to a new out of town retail park. This post has just appeared in the Beverley Facebook Group, showing how quickly great customer service is shared to local people, and of course, how quickly bad customer service is shared as…

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Childrens’ treats with an adult twist – the latest coffee shop trend!

We were delighted to have been invited to host the second day of the HTA Catering Conference. During the day we were looking at coffee shop trends. Children’s treats with an adult twist were an unexpected trend, but if one looks at the rise of gourmet “fish finger sandwiches” then the trend makes sense. Boozy…

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The Pest Top 10 for 2014 is out now and it makes interesting reading…

Every year the Royal Horticultural Society compiles its pest top 10, which lists the top pests of Garden Plants in the UK, rated by the number of enquiries the team have received from members. This is always interesting reading as it gives an idea of which pests are on the rise, and which are on…

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We are loving this great marketing idea

If word of mouth is the best form of advertising. If the way to continue to boost Cafe sales is to innovate. If connecting with our customers is what it is all about… Then what do you think of McDonalds latest idea… Until the 14th Feb customers, chosen at random can pay with love! Just…

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